Office Information

357 Nappanee
Nappanee, IN 46550

Phone: 574-773-3141
After Hours Emergency Care: 866-649-0912
Prescription Refills: 574-773-3141
Billing/Insurance: 574-389-0542

Office Hours: Monday – Friday 8 a.m. until 5 p.m.

Meet the Physicians of Nappanee Family Medical Physicians 

Verlin Houck, M.D.

Dr. Houck is Board Certified in Family Medicine. He received his medical degree from Indiana University School of Medicine. He is a member of the American Academy of Family Physicians, Indiana Academy of Family Physicians and Indiana State Medical Association. Dr. Houck and his wife have five children and several grandchildren.

Angela Miller, M.D.

Dr. Miller is Board Certified in Family Medicine. She received her medical degree from Indiana University School of Medicine and completed her residency at St. Joseph Regional Medical Center in South Bend. She is a member of the American Academy of Family Physicians. Dr. Miller and her husband have two children.

Appointments

Patients are seen by appointment only. The receptionist is available daily from 8 a.m. until 12 p.m. and 1 p.m. until 5 p.m. to assist you.

We try our best to stay on schedule, however, emergencies sometimes arise. If we are seriously delayed, we will try to notify you prior to your appointment. Please help us stay on schedule by arriving on time for your appointment.

Canceling an Appointment

If you are unable to keep your appointment or are going to be late, please call the office as soon as possible. This courtesy allows us to better serve our other patients. If you have several missed appointments, we may elect to charge you or withdraw from your care.

Emergency Care

If you have an urgent problem during normal business hours, please call the office and speak to the nurse.

If you have a life-threatening emergency, call 911 or go directly to a Hospital Emergency Room. For all other emergencies after normal business hours, you may call the answering service at 866-649-0912.  Some examples of emergencies are chest pain, injuries and lacerations. Medication refills are not an emergency. If you do have an emergency, the answering service will take your name and phone number and contact the on-call physician, who will return your call as soon as possible.

Prescription Refills

If you need a refill on your medication call our office at 574-773-3141. Please give us your name, phone number, date of birth, physician, prescription and where you want the prescription filled. Please call 24-hours in advance to give us time to obtain authorization from your physician. No narcotics are refilled after office hours.

Fees

Fees are determined by the time spent and vary with the severity and complexity of your medical problem. If you have any questions, please do not hesitate to discuss fees with us. We are also concerned with the cost of medical care and appreciate your input.

Billing

Payment/co-payments are due at the time of your office visit. We prefer not to send bills because the costs of statements and postage affect our fees. You may pay by cash, check or credit card. If you need to arrange a payment plan, we will assist you. If you have insurance, we will file your claim for you.

Insurance

In order to file your insurance we need a current copy of your insurance card. If we are a participating provider, you will be responsible for your co-pay, deductible or percentage, if applicable. If we are not a participating provider for your insurance, payment is expected in full at the time of service. If you have questions regarding your bill please call 574-389-0542.

For More Information

Nappanee Family Medical Clinic
357 Nappanee
Nappanee, IN 46550
574-773-3141